FAQ

Frequently Asked Questions -
 
What kind of crystals are in my LightSeed Candle?
A carefully chosen selection of both raw and tumbled crystals, chosen for their healing properties and energies in alignment with each candles fragrance, name and purpose.
We hand-select our crystals in person from a local supplier and can assure you they are ethically sourced.
 
How does intention setting work?
Use affirmations and intention setting to ease stress, find clarity in guidance, and call in a purpose or goal specific to you. You can read more about how to use your LightSeed with intention here.
 
What size are LightSeed Candles?
Our beautifully presented crystal energy candles are a generous 730g in size.
 
How much will delivery cost, and how long will it take?
At LightSeed we’re proud to offer free delivery. Parcels are sent first thing the morning after we recieve your order.  Tracked with NZ Post - please allow up to four days for your order to arrive.  Often it's much sooner.
 
I’m not happy with my LightSeed - will you refund me?
Your satisfaction is our priority. In the rare circumstance you should be unhappy with your order, we will refund you in full.  See shipping & returns. 

Can I get my LightSeed gift-wrapped?
All LightSeed candles are packaged and wrapped beautifully, with care and pride, whether they are purchased as a gift or for yourself.
 
Are the ingredients safe to use in my home?
Yes - there are no toxins used in the creation of LightSeed Candles.
Our soy wax is biodegradable and free from nasties.
 
How long is the burn time on a LightSeed Candle?
When cared for correctly, your candle will have 60+ hours of burn time. Ensure the wax melts to the rim on every burn, and trim wicks to 6mm prior to every light.
 
Do I need to cleanse the crystals before use?
Crystals are cleansed prior to leaving our studio in Waikuku Beach with light and sound energy & space is held as the intention is set for the highest good of the receiver.
 
Are these candles imported?
No. Candles are hand-poured, decorated and cured by founder Kaylene in our studio in North Canterbury.
 
What is the purpose of a LightSeed candle?
The purpose is to invoke quiet moments of nurturing stillness.  A space for you to enter time and time again.  A beautiful ritual where you are called to relax, release, protect & clear & surrender your worries away.
This is a time for you to connect with your inner self, to lean into your wisdom and heighten your intuition, it is when we still our busy minds that we allow space for the insights or snippets of aha moments to drop in.